The Importance of Remote Worker Training
Remote working has become increasingly popular over the course of the last 20-years. From the point of view of both the employer and the employee there are many benefits to remote working, and if you are an employer with a remote team of working you have to ensure that they are treated fairly, and in the same manner as any employees that you have working in-house. This counts in several ways, but especially when it comes to induction and on-going training courses to improve both individual performance and standards for the company as a whole.
With a motivated and well trained staff of remote workers to go alongside your in-house staff you can continue to improve standards across the board. With a flexible staff you’ll be able to cut costs in certain areas of the business, streamline work processes and physical assets, and continue to improve customer satisfaction levels and profits as a result.
Even when you consider this greater level of flexibility for both company and individual remote worker, there is a requirement to train your remote team in specific company processes, security issues and measures, and branding knowledge if they are working in a communicative role talking to suppliers and customers. How can you achieve a stable, effective remote workforce through online training?
Think about how you create your current training manuals for all staff, and how you have taught in-house staff in the past. Do you book out an entire day for large groups of people to be taught in a lecture style situation, or is it a more relaxed, smaller group effort with online training modules? Remote staff are obviously best suited to online tutorials and assignments, and some can be taken at the same time as your in-house training sessions if necessary.
Provide that level of flexibility to training as you do with the rest of the contract. This means that remote staff have the choice to access online tutorials and assignments at any time, to suit their own schedules. This is likely to help keep morale high and provide them with the boost to further their career within your company, even if they are remote.
Lastly, utilise technology as best you can to ensure that your remote workers are connected to the in-house group and feel part of the team. Having video and audio link to live training sessions is one way to help, as is communicative apps and tools, such as Slack, which can help to bring team members together from different locations, talking about specific topics and training courses.
Choosing the right training packages and approach for your company is vital. If you have a remote team of workers, either as your core employee unit, or as an addition to your in-house staff, it is important to devise training courses and methods that suit a flexible workforce. There are online training courses and tutorials available through professional training companies, aimed at providing a positive and forward-thinking model of training that suits a modern organisation such as yours. Discover where you can journey to, with a fully trained, and fully motivated remote team of workers.